COVID-19 and Shipping Updates
African Ancestry is committed to maintaining our high level of customer service during the COVID-19 pandemic.
- As of 8/5, due to increased demand, there is an inventory shortage. All MatriClan Tests ordered will ship from our fulfillment center 2 weeks after they are ordered.
- For all other products, the fulfillment center may take up to 2-3 days to prepare your shipment.
- The U.S. Postal Service is experiencing significant delays in certain parts of the country. This is completely out of our control.
- The postal delays also impact the status that you see when tracking your package.