COVID-19 and Shipping Updates

African Ancestry is committed to maintaining our high level of customer service during the COVID-19 pandemic. 

  • As of 8/5, due to increased demand, there is an inventory shortage. All MatriClan Tests ordered will ship from our fulfillment center 2 weeks after they are ordered. 
  • For all other products, the fulfillment center may take up to 2-3 days to prepare your shipment.
  • The U.S. Postal Service is experiencing significant delays in certain parts of the country. This is completely out of our control.
  • The postal delays also impact the status that you see when tracking your package.